Delivery Policy Overview
The Uzbekistan e-Visa is an electronic document — no physical delivery or courier service is involved. Upon approval, the e-Visa approval letter is delivered digitally to the email address provided during application.
This policy explains the delivery method, expected timelines and steps to take if you do not receive the approval document.
Delivery Method
| Item | Details |
|---|---|
| Format | PDF document (e-Visa approval letter) |
| Delivery channel | Email to the address provided during application |
| Physical delivery | Not applicable — e-Visa is electronic only; no passport sticker or physical document is posted |
| Download | Also available through the application tracking portal using your reference number |
| Copies | Print or save a digital copy to present at immigration upon arrival |
Processing & Delivery Timelines
| Stage | Expected timeframe |
|---|---|
| Application submission to processing start | Within 1 business day |
| Standard processing | Approximately 3–4 working days |
| Email delivery after approval | Within 1 hour of approval (typically immediate) |
| Total estimated time | 3–5 working days from payment |
Processing may take longer during public holidays, peak travel seasons or when additional verification is required.
Email Delivery Notifications
You will receive the following email notifications during the process.
- Submission confirmation — Sent immediately after payment, confirming your application has been received
- Processing update — Sent when the application enters active review (if applicable)
- Approval & delivery — Contains the e-Visa approval letter as a PDF attachment or download link
- Denial notification — If the application is not approved, an explanation email is sent
Not Received Your e-Visa?
If you have not received the approval letter within the expected timeframe, follow these steps.
- Check spam/junk folders — Email providers occasionally filter automated messages
- Verify email address — Confirm the email used during application is correct via the tracking portal
- Check application status — Use the application tracking page with your reference number
- Allow processing time — Standard processing takes approximately 3–4 working days; allow additional time during holidays
- Contact support — If the status shows "Approved" but you have not received the email, contact us with your reference number for re-delivery
See also our related service policies.