Accessibility Statement

Our Commitment

Last updated: July 28, 2026

E Services Network is committed to ensuring that the Uzbekistan e-Visa assistance portal is accessible to the widest possible audience, including people with disabilities and users of assistive technologies.

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably practicable, and we continue to review and improve the site experience.

Accessibility Measures

To support inclusive access, this website includes the following features:

• Skip to main content link at the top of every page for keyboard and screen-reader users.
• Semantic HTML landmarks, headings and lists to help assistive technologies navigate page structure.
• Keyboard navigation for primary menus, buttons, forms and interactive controls.
• Visible focus states on links, buttons and form fields where supported by the design system.
• Text alternatives for meaningful images, icons paired with visible labels, and descriptive link titles where appropriate.
• ARIA attributes on navigation, breadcrumbs and other dynamic interface elements.
• Responsive layout that adapts to different screen sizes, zoom levels and mobile devices.
• Readable typography using clear font families, sufficient line spacing and scalable text.
• Form labels and instructions on visa application steps to reduce errors and improve comprehension.

Compatibility

This portal is designed to work with current versions of major browsers, including:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

It should also be usable with common assistive technologies such as screen readers, screen magnifiers and speech-recognition software, although individual results may vary depending on browser, operating system and assistive tool combinations.

Known Limitations

Despite our efforts, some parts of the site may not yet be fully accessible. Examples may include:

• Third-party embedded content or external document viewers that are not fully controlled by this portal.
• Uploaded applicant documents (passport scans, photos, PDFs) that depend on the accessibility of the source file supplied by the user.
• Older PDFs or legacy pages that are still being reviewed for contrast, structure or keyboard support.
• Some icon-only controls on complex application screens where additional labelling may still be improved.

We are actively working to identify and resolve accessibility barriers as the portal evolves.

Feedback & Assistance

If you encounter an accessibility barrier on this website, or need help completing a Uzbekistan e-Visa application, please contact us:

• Contact page: Contact Us

When reporting an issue, please include:

• The page URL where you experienced the problem.
• A brief description of the barrier encountered.
• The browser, device and assistive technology you were using, if applicable.

We aim to respond to accessibility feedback within 5 business days and will make reasonable efforts to provide an accessible alternative or fix.

Formal Complaints

If you are not satisfied with our response, you may escalate your concern in writing to the same contact address above. Please reference Accessibility Complaint in the subject line and include any prior correspondence so we can review the matter promptly.

For related policies, see our Privacy Policy and Terms & Conditions.